{"id":106,"date":"2014-11-12T07:04:27","date_gmt":"2014-11-12T07:04:27","guid":{"rendered":"https:\/\/www.mcsit.com.au\/workshop-services\/"},"modified":"2020-10-07T17:13:22","modified_gmt":"2020-10-07T07:13:22","slug":"workshop-services","status":"publish","type":"page","link":"https:\/\/www.mcsit.com.au\/site\/about-michael-s-computer-services\/workshop-services\/","title":{"rendered":"Workshop Services"},"content":{"rendered":"<p>Michael&#8217;s Computer Services\u00a0has\u00a0an\u00a0in-house workshop for\u00a0computer\u00a0repairs. Our workshop practices, developed from over\u00a020 years experience in the computer industry,\u00a0include such features as:<\/p>\n<ul class=\"tick\">\n<li><strong>Dust removal\u00a0<\/strong>on all computers repaired,\u00a0to remove harmful build-ups in your machine, and extend its\u00a0operating\u00a0life.<\/li>\n<li><strong>Airconditioned<\/strong>\u00a0for the best environment for your computer while it is being repaired.<\/li>\n<li><strong>Computerised technician notes<\/strong>\u00a0and records system to keep track of all repairs and parts\u00a0installed during your computer repair.<\/li>\n<li><strong>Fully insured<\/strong>\u00a0to protect your computer while it is in our care.<\/li>\n<li><strong>Business\u00a0grade internet speed<\/strong>\u00a0&#8211; highest speed available allows us to update and download\u00a0fast, saving the customer in time and labour costs.<\/li>\n<li><strong>Dedicated backup<\/strong>, recovery and\u00a0diagnostic servers.<\/li>\n<li><strong>More than 10 work areas<\/strong>\u00a0to provide capacity to service many computers efficiently.<\/li>\n<li><strong>Extensive suite<\/strong>\u00a0of diagnostic software.<\/li>\n<li><strong>Latest\u00a0range<\/strong>\u00a0of testing and repair tools.<\/li>\n<li><strong>A large range of quality\u00a0parts<\/strong> on hand to minimize downtime.<\/li>\n<\/ul>\n<p><strong><br \/>\nHow\u00a0we handle\u00a0repair jobs&#8230;<\/strong><\/p>\n<ul>\n<li><strong>Check-in<br \/>\n<\/strong>When a customer brings their computer in for repair, a job card is created for each computer, where we take down the customer details and computer issue\/s you report to us.\u00a0The job is then logged into our computerised tracking system, and then placed in the repair queue, awaiting our technicians.<\/li>\n<li><strong>Inspect<\/strong><br \/>\nThe technician will\u00a0inspect your computer, to determine the exact fault or work required. The results of our inspection, and\u00a0each stage of the repair, is\u00a0logged for your information, and\u00a0printed copies are available at the completion of the repair.<\/li>\n<li><strong>Quote<\/strong><br \/>\nAfter inspecting your computer, we determine the costs involved to repair your computer. If the repairs are major, we will contact you with a fixed price quote, and an\u00a0estimated time\u00a0for completion. Generally, most repair jobs are completed within 1 to 4 business days.<\/li>\n<li><strong>Repair<\/strong><br \/>\nOnce we&#8217;ve repaired your computer, we will contact you. Payment and pickup or delivery\u00a0is arranged with the customer. After you have received your computer, you can feel safe knowing our repairs are covered for same fault issues up to\u00a024\u00a0hours after pickup.<\/li>\n<\/ul>\n<p class=\"note\"><strong>Some handy hints\u00a0<\/strong>when\u00a0bringing your computer\u00a0in to us for repair.<\/p>\n<ul>\n<li>When bringing your\u00a0<em><strong>laptop<\/strong><\/em>\u00a0in for repair,\u00a0<em><strong>always<\/strong><\/em>\u00a0bring the AC adapter.<\/li>\n<li>When bringing your\u00a0<em><strong>desktop<\/strong><\/em>\u00a0in for repair,\u00a0<em><strong>never<\/strong><\/em>\u00a0bring the power cable.<\/li>\n<li>Where possible, let us know any profile passwords\u00a0when checking in\u00a0your computer.<\/li>\n<li>Take advantage of our\u00a0<a href=\"https:\/\/www.mcsit.com.au\/pc-repair-tracking-2\/\" rel=\"alternate\">repair job\u00a0tracking\u00a0feature<\/a>, where you can\u00a0follow in real time the progress of your repair.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Michael&#8217;s Computer Services\u00a0has\u00a0an\u00a0in-house workshop for\u00a0computer\u00a0repairs. Our workshop practices, developed from over\u00a020 years experience in the computer industry,\u00a0include such features as: Dust removal\u00a0on all computers repaired,\u00a0to remove harmful build-ups in your machine, and extend its\u00a0operating\u00a0life. Airconditioned\u00a0for the best environment for your computer while it is being repaired. Computerised technician notes\u00a0and records system to keep track of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":105,"menu_order":25,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-106","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/106","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/comments?post=106"}],"version-history":[{"count":0,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/106\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/105"}],"wp:attachment":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/media?parent=106"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}