{"id":135,"date":"2016-06-19T03:10:22","date_gmt":"2016-06-19T03:10:22","guid":{"rendered":"https:\/\/www.mcsit.com.au\/online-request-form\/"},"modified":"2021-09-03T14:37:13","modified_gmt":"2021-09-03T04:37:13","slug":"online-request-form","status":"publish","type":"page","link":"https:\/\/www.mcsit.com.au\/site\/customer-support\/online-request-form\/","title":{"rendered":"Ask for Help Form"},"content":{"rendered":"\n<p>Thank you for your interest in having us help you with your computer problem!<br>We have created this enquiry form to help you get the best support as fast as possible.<\/p>\n<br>\n\n<div class=\"row\">\n  <div class=\"col-md-12\">\n    <div class=\"widget-content\">\n      <p class=\"customer-title\">Welcome!<\/p>\n\n      <p>You may begin a check-in to get started with a new request, or check the status of an existing request.<\/p>\n    <\/div>\n  <\/div>\n<\/div>\n\n<div class=\"row mts\">\n  <div class=\"col-md-6\">\n    <div class=\"widget-content\" style=\"min-height: 410px;\">\n      <h3>Start a New Service Ticket<\/h3>\n\n      <p>We just need a couple things to get started:<\/p>\n\n      <div class=\"get-started\">\n        <form class=\"simple_form new_lead\" id=\"new_lead\" autocomplete=\"off\" novalidate=\"novalidate\" action=\"https:\/\/mcsitwork.syncromsp.com\/check_ins\/ticket_info\" accept-charset=\"UTF-8\" method=\"get\"><input name=\"utf8\" type=\"hidden\" value=\"\u2713\">\n\n            <div class=\"row\">\n              <div class=\"col-lg-6\">\n                <div class=\"form-group string optional lead_first_name\"><label class=\"string optional\" for=\"lead_first_name\">First name<\/label><input class=\"string optional form-control\" maxlength=\"255\" placeholder=\"First Name\" size=\"255\" type=\"text\" name=\"lead[first_name]\" id=\"lead_first_name\"><\/div>\n              <\/div>\n              <div class=\"col-lg-6\">\n                <div class=\"form-group string optional lead_last_name\"><label class=\"string optional\" for=\"lead_last_name\">Last name<\/label><input class=\"string optional form-control\" maxlength=\"255\" placeholder=\"Last Name\" size=\"255\" type=\"text\" name=\"lead[last_name]\" id=\"lead_last_name\"><\/div>\n              <\/div>\n            <\/div>\n            <div class=\"form-group tel optional lead_phone\"><label class=\"tel optional\" for=\"lead_phone\">Phone<\/label><input class=\"string tel optional form-control form-control\" maxlength=\"255\" placeholder=\"Phone\" type=\"tel\" size=\"255\" name=\"lead[phone]\" id=\"lead_phone\"><\/div>\n            <div class=\"form-group email optional lead_email\"><label class=\"email optional\" for=\"lead_email\">Email<\/label><input class=\"string email optional form-control form-control\" maxlength=\"255\" placeholder=\"Email\" type=\"email\" size=\"255\" name=\"lead[email]\" id=\"lead_email\"><\/div>\n            \n            \n\n            <div class=\"row\">\n              <div class=\"col-lg-6 col-md-6\">\n                \n              <\/div>\n              <div class=\"col-lg-6 col-md-6\">\n                \n              <\/div>\n            <\/div>\n\n            <input type=\"submit\" name=\"commit\" value=\"Get Started\" class=\"btn btn-sm  btn-success mtm\" data-disable-with=\"Get Started\">\n<\/form>      <\/div>\n    <\/div>\n  <\/div>\n  <div class=\"col-md-6\">\n    <div class=\"widget-content\" style=\"min-height: 410px;\">\n      <h3 class=\"\">Existing Ticket Lookup<\/h3>\n      <p>Just enter your info to do a search.<\/p>\n\n      <div class=\"get-started\">\n        <form autocomplete=\"off\" novalidate=\"novalidate\" class=\"simple_form check_existing\" action=\"https:\/\/mcsitwork.syncromsp.com\/check_ins\/check_existing\" accept-charset=\"UTF-8\" method=\"post\"><input name=\"utf8\" type=\"hidden\" value=\"\u2713\"><input type=\"hidden\" name=\"authenticity_token\" value=\"pobPIMePkFMF58eVjMzormFhinTKjremYo8Xoq91vvqyGqvZ0zeNcAspUY+TVSquL\/WFg4gMyb5z7m2r48AfOg==\">\n            <div class=\"form-group string required check_existing_ticket_number\"><label class=\"string required\" for=\"check_existing_ticket_number\"><abbr title=\"required\">*<\/abbr> Ticket number<\/label><input class=\"string required form-control\" placeholder=\"eg, 1234\" type=\"text\" name=\"check_existing[ticket_number]\" id=\"check_existing_ticket_number\"><\/div>\n            <div class=\"form-group string required check_existing_last_name\"><label class=\"string required\" for=\"check_existing_last_name\"><abbr title=\"required\">*<\/abbr> Last name<\/label><input class=\"string required form-control\" placeholder=\"Last Name\" type=\"text\" name=\"check_existing[last_name]\" id=\"check_existing_last_name\"><\/div>\n            <input type=\"submit\" name=\"commit\" value=\"Lookup\" class=\"btn btn-sm btn-success mtm\" data-disable-with=\"Lookup\">\n<\/form>      <\/div>\n    <\/div>\n  <\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Thank you for your interest in having us help you with your computer problem!We have created this enquiry form to help you get the best support as fast as possible. Welcome! You may begin a check-in to get started with a new request, or check the status of an existing request. Start a New Service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":83166,"parent":110,"menu_order":4,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-135","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/135","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/comments?post=135"}],"version-history":[{"count":11,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/135\/revisions"}],"predecessor-version":[{"id":95044,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/135\/revisions\/95044"}],"up":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/pages\/110"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/media\/83166"}],"wp:attachment":[{"href":"https:\/\/www.mcsit.com.au\/site\/wp-json\/wp\/v2\/media?parent=135"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}